Shipping policy

Shipping Policy

Last updated: July 2026

LottusHome partners with international fulfillment centers to offer carefully selected home and kitchen products.

Orders are generally processed within 1–5 business days after payment confirmation.

Processing may take longer during holidays or promotional periods.

Most orders are delivered within:

30–45 business days

Delivery times are estimates only and may vary due to:

International shipments may occasionally require additional delivery time.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Tracking updates may take several days to appear after shipment.

Customers are responsible for any customs duties, taxes, or import fees required by their local authorities.

LottusHome is not responsible for delays caused by customs inspections.

Please verify your shipping address before completing your purchase.

We are not responsible for deliveries affected by incorrect or incomplete addresses provided during checkout.

If your package appears lost during transit, please contact us.

We will work with the carrier to investigate the shipment and provide an appropriate resolution whenever applicable.